Before dispatch
Request cancellation as soon as possible through WhatsApp +92 323 7998732 or email support@ayzal.com. Include your order number and phone number.
After dispatch
Orders normally cannot be cancelled after courier dispatch. If a dispatched or confirmed COD parcel is refused, delivery and return charges may apply, and future COD eligibility may be limited.
Cancellation by Ayzal Collection
We may cancel an order if stock becomes unavailable, payment or pricing contains a genuine error, customer details cannot be verified, delivery is unavailable, or fraud is reasonably suspected. Where payment was already collected, an appropriate refund will be arranged.
